Last Updated: November 2025
At XYVA, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect information from you when you browse our website, register an account, make a purchase, or contact us.
The types of information we may collect include:
- Personal Details: Name, email address, phone number, shipping and billing address.
- Payment Information: Details necessary to complete your purchase (processed securely through our payment gateway; we do not store your card information).
- Account Information: Username, password, and order history if you create an account with us.
- Technical Data: IP address, browser type, device information, and browsing behavior (collected via cookies and analytics tools).
- Communication Data: Messages, feedback, or inquiries you send to us.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders accurately.
- Communicate order confirmations, shipping updates, and support messages.
- Improve our products, services, and website experience.
- Personalize content, recommendations, and offers.
- Respond to your inquiries or feedback.
- Comply with legal requirements and prevent fraudulent activities.
3. Sharing of Information
We respect your privacy — we never sell or rent your data.
We may share your information only with trusted third parties who assist us in operating our business, such as:
- Payment gateways (for secure transactions)
- Shipping and logistics providers (for order delivery)
- Email or SMS service providers (for notifications and marketing communication)
- Website analytics tools (for improving user experience)
All such partners are obligated to protect your data and use it only for the intended purpose.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve functionality and performance.
- Remember your preferences (such as items in your cart).
- Analyze site traffic and browsing patterns.
You can choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.
5. Data Security
We take data protection seriously.
All personal and payment information is transmitted using secure SSL encryption and stored on protected servers.
We implement technical and organizational measures to prevent unauthorized access, disclosure, or alteration of your information.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your account or personal data.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at charuudhaya24@gmail.com.
7. Email & Marketing Communication
By subscribing to our newsletter or creating an account, you agree to receive updates, promotions, and brand news from XYVA.
You can unsubscribe anytime by clicking the “Unsubscribe” link in any email or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites (for example, social media or payment partners).
We are not responsible for the privacy practices or content of those websites and encourage you to review their policies before interacting with them.
9. Children’s Privacy
XYVA does not knowingly collect personal information from individuals under 18 years of age.
If we become aware that we have collected such information, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
XYVA – Lifestyle Clothing Brand
📧 Email: charuudhaya24@gmail.com
📞 Phone: +91 93603 73363
XYVA — Crafted with clarity. Designed with intention.
We see what others don’t — and we protect what matters to you. 🦉